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How do I track billable hours for clients?

Track time as you work, not at the end of the day or week. Trying to reconstruct hours from memory leads to underreporting. You forget the 20 minutes you spent answering a client email or the quick phone call that turned into 45 minutes. Those untracked increments add up to significant unbilled revenue over a month.

Use a dedicated time tracking tool with a structure that matches how you bill. Most tools let you create clients and projects so each time entry gets assigned properly. Toggl, Harvest, and Clockify are popular standalone options. QuickBooks Online has built-in time tracking that flows directly into invoices if you’re already using it for accounting.

Include descriptions with every entry. “Client work - 2 hours” tells you nothing when you’re creating an invoice two weeks later. “Drafted proposal revisions and sent for approval” tells you exactly what happened and makes your invoice more transparent to the client. Detailed entries also help you spot which types of work take more time than expected.

Set up categories that align with your billing structure. If you bill different rates for strategy versus execution, track them separately. If some work is billable and some is administrative, make that distinction clear in your entries. The categories you use for tracking should make invoicing straightforward.

Review your time entries weekly before sending invoices. Look for gaps where you worked but didn’t log time. Check that entries are assigned to the correct client and project. Invoicing and receivables only works if the underlying time data is accurate.

Decide how you’ll handle partial hours. Some businesses round to 15-minute increments, others to 6-minute increments like law firms. Whatever you choose, be consistent and make sure clients understand your billing increments.

If you’re a small business bookkeeper or consultant doing client work, your time tracking data feeds directly into your financial picture. Accurate time records let you see which clients are profitable, which projects took longer than estimated, and whether your hourly rate makes sense given your actual hours worked.

The tool matters less than the habit. Pick something easy enough that you’ll actually use it. A complicated system you abandon after two weeks is worse than a simple spreadsheet you update consistently. The goal is capturing billable time as it happens so nothing falls through the cracks.

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More Questions

How do I file sales tax in multiple states?

You'll need to register for a sales tax permit in each state where you have nexus, then file returns according to each state's deadlines and requirements. Most businesses selling online or across state lines need automation software or professional help to stay compliant.

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What is the difference between QuickBooks Online and Desktop?

QuickBooks Online is cloud-based software you access through a browser from anywhere. Desktop is installed on a specific computer. For most small businesses today, Online is the better choice due to accessibility, integrations, and ongoing development from Intuit.

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What records should I keep for my small business?

Keep financial records like bank statements, receipts, and invoices for at least seven years. You'll also need tax returns, business formation documents, contracts, and employee records if you have staff.

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How do I track inventory for a restaurant?

Weekly counts of high-value items combined with monthly full counts give you what you need. The goal is calculating your food cost percentage and catching variance before it kills your margins.

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What is TOT and how do I track it?

TOT stands for Transient Occupancy Tax. It's a local tax on short-term lodging that you collect from guests and remit to the city. In San Diego, the rate is 10.5% and you need to track it separately from your rental income.

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How do I account for in-kind donations?

Record donated goods at fair market value as both revenue and expense. Donated services can only be recorded if they require specialized skills you would have otherwise paid for. Document the value and how you determined it.

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Fresh Ledger provides full-service bookkeeping for San Diego County's small businesses. We handle monthly financials, payroll setup, and part-time CFO services for local business owners who want their numbers done right.

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